Articles & Resources

Transforming HubSpot Services into Productized Offerings

Discover the power of productized services through my personal journey.

Designing Exceptional Experiences: The Definitive Guide to Delighting Customers

Steal a proven customer experience framework with a practical example from my own experience.

Deploy Empathy: A Practical Guide to Interviewing Customers

Master customer interviews for profound insights with this transformative book.

Behind the Scenes: The Trials and Triumphs of Creating Fitness Apps

The challenges faced and overcome while building my first startup.